Are you in search of the best ticket resale sites, either as a buyer looking to secure tickets for an upcoming event or as a seller wanting to part ways with those extra tickets you can't use?
In Australia, there are multiple options to consider when it comes to choosing the right platform for your ticketing needs.
Here's a closer look at what each of these key ticket resale platforms offers to help you decide which one aligns with your preferences.
Feature | The Ticket Merchant
|
TicketSwap | Tixel | Viagogo | Ticketek Marketplace
|
Ticketmaster Resale
|
---|---|---|---|---|---|---|
Authenticity of Tickets | Only sell tickets from verified resellers | SecureSwap invalidation of old tickets where possible | Partner with primary ticket vendors to invalidate old tickets | No guarantee of ticket quality | All tickets guaranteed as valid | All tickets guaranteed as valid |
Why choose them? | Secure checkout with buy now, pay later option | Safe process and fast ticket delivery | Secure checkout with user-friendly platform | Payment to sellers only upon successful event entry | Secure but website needs improvement | Secured fan-to-fan ticket transfers |
Money-back Guarantee | 100% guarantee for every ticket sold | Assured payment for sellers and refund for buyers | Buyer guarantee; Seller funds released 24-48 hours after event | Reported issues in getting refunds | Official platform with guarantee but with reported customer concerns | Official platform with 100% money-back guarantee |
Buyer Fees | $7.95 per ticket | 8% of transaction amount | 8.9% of transaction amount | Variable booking and service fees | $0 - Fees included in listed price | $14.95 per transaction |
Seller Fees | N/A - cannot sell tickets | 5% of ticket price | 5.9% of ticket price | Variable | None | Variable |
The Ticket Merchant, headquartered in Melbourne, Australia, has built a commendable reputation with over 15 years in the ticketing industry.
Their mission revolves around offering a wide spectrum of event tickets, both within Australia and globally.
The Ticket Merchant ensures buyers have access to tickets that are sourced from reputable resellers, guaranteeing the authenticity of the tickets.
What's more, they provide a flexible Buy Now, Pay Later option, which adds a layer of convenience to the payment process.
Their online platform offers a seamless user experience, and you can have complete confidence in the assurance of 100% authenticity backing your every purchase.
They charge fees of $7.95 per ticket purchased.
Check out our The Ticket Merchant review for more details.
TicketSwap, an Australian platform designed for buying and selling event tickets, places a strong emphasis on ensuring ticket authenticity.
They feature a unique SecureSwap system, which provides buyers with new tickets, guaranteeing the legitimacy of their purchase.
TicketSwap ensures that tickets resold on their platform are legitimate through SecureSwap.
They have partnerships with over 6,000 events, offering a wide selection. Security-conscious buyers will appreciate their robust user verification process.
Sellers can conveniently manage their ticket listings using the TicketSwap mobile app, available on both the App Store and Google Play.
Additionally, a reliable customer service team is available to assist sellers through the selling process.
Expect to pay 8% in fees as a buyer, and 5% in fees as a seller.
Check out this TicketSwap review for more information.
Tixel offers a hassle-free and reliable platform for reselling event tickets.
Their platform spans a wide spectrum of experiences, including gigs, festivals, theatre performances, concerts, parties, exhibitions, sporting events, and conferences.
They take pride in supporting tickets from major issuers like Ticketmaster, Ticketek, and Eventbrite.
Tixel provides a money-back guarantee for buyers, ensuring satisfaction with their purchases.
They also enforce stringent measures to ensure that ticket listings comply with resale laws, guaranteeing the authenticity of the tickets. Buyers have access to a diverse array of event tickets.
As a seller, you'll appreciate Tixel's official partnerships with major ticketing companies. They offer added security and a wide range of ticket options, making it a trusted platform for sellers.
However, keep in mind that there may be credit card and banking fees associated with selling on Tixel, and the platform primarily deals with digital tickets.
Expect to pay 8.9% in fees as a buyer, and 5.9% as a seller.
Head on over to this Tixel review for the full details.
Viagogo is a globally recognised ticket resale platform, allowing third-party sellers to list and sell tickets.
They offer access to a vast selection of live event listings, but there are certain considerations for both buyers and sellers.
Viagogo provides a wide range of choices with extensive event listings.
Their secure delivery system ensures that buyers receive their tickets safely. The website is easy to navigate, and it boasts a large community of users.
Sellers on Viagogo benefit from a large user base, increasing their chances of successful ticket sales.
However, it's important to note that there have been reported incidents of scams, and some users have voiced concerns about customer service quality.
Their fees are variable and can be hefty at times. This leads to Viagogo tending to be more expensive than other resale platforms.
Check out this Viagogo review for more information on how they work.
Ticketek Marketplace is a platform where customers can both buy and sell event tickets that we originally purchased on Ticketek.
It offers several unique advantages to both buyers and sellers.
Buyers have access to exclusive events and last-minute deals through Ticketek Marketplace.
As they only deal with tickets sold through their primary platform, they can guarantee the validity of all tickets sold.
Sellers can set ticket prices below face value, at face value, or up to 10% above face value, ensuring fair pricing for buyers and preventing price gouging.
However, sellers have reported issues with ticket delivery, slow website performance, and unresponsive customer service.
On the plus side, there aren’t any fees charged to sellers, and the prices listed to buyers are inclusive of all fees, making it easy to see what kind of deal you are getting.
Take a look at this Ticketek Marketplace review for more information.
Ticketmaster Resale is an official platform associated with Ticketmaster, providing fans with the opportunity to purchase and sell tickets for a wide range of events. Only tickets originally sold through Ticketmaster are eligible.
The platform offers the Fan Guarantee, assuring buyers of ticket authenticity.
Ticketmaster Resale offers ticket authenticity assurance and allows the transfer of tickets to other fans. They follow regulations to ensure fair pricing, making it an attractive option for buyers.
Sellers may find their pricing flexibility limited due to price regulations, especially as the seller fees charged by Ticketmaster are included in the 110% price limit mandated by the Australian government.
Expect to pay $14.95 per transaction as a buyer on Ticketmaster Resale. Seller fees are variable and disclosed when listing your ticket.
More information is available in this Ticketmaster Resale review.
The Australian ticket resale market offers a range of platforms, each with its own unique characteristics tailored to both buyers and sellers.
Whether you're an avid concertgoer, a sports enthusiast, or an event ticket holder looking to recoup your investment, these platforms are here to cater to your needs.
As a buyer, you need to weigh up your preferences for getting the cheapest possible ticket, versus getting the safest possible ticket. As a seller, you need to weigh up paying the least possible fees, versus selling your tickets and recovering your funds quickly.
Ultimately, these concerns will dictate which platform you use.
We hope this comprehensive guide has shed light on the options available in the ticket resale market, helping you embark on a ticket-buying or selling journey that meets your specific needs.