Ticketek Barcode Not Showing - Why?
Are you excited about your upcoming event but puzzled because the Ticketek barcode isn't displaying as expected?
Worry not, because we have answers to your concerns.
In this article, we will discuss the possible reasons why it might not be showing on your Ticketek tickets.
How To Look For The Barcode
If you've recently purchased tickets on Ticketek and can't seem to find the barcode, follow these steps to locate it:
- Launch the Ticketek app and sign in to your account.
- Tap on "tickets" in the Ticketek app.
- Find your event and tap "view" to open your ticket. There, you'll see the barcode.
Reasons For Ticketek Barcode Not Showing
Delayed Availability
If you log in to your account and see a message that says, "Your tickets aren't quite ready yet," don't panic.
This simply means that the barcodes will become available in your account approximately five days before the event. For certain events, tickets might not be released until 24-48 hours before the event date.
It's an added security feature to prevent any mishaps with early access.
Mobile App Version
To avoid any barcode-related issues, make sure you have the most up-to-date version of the Ticketek app installed on your phone.
Outdated versions may not display your barcodes correctly.
Browser Data and Alternative Browsers
If you still can't see your barcodes after trying the Ticketek app, consider clearing your browser data or using an alternative browser when accessing your tickets through the Ticketek website.
This can help resolve compatibility issues that may be affecting barcode display.
Contact Ticketek Support
If you've exhausted all the above steps and are still unable to access your barcodes, it's time to reach out to Ticketek support. They have a dedicated team ready to assist you in resolving any issues.
You can submit an enquiry on their website or contact them directly by phone.
Conclusion
Mobile ticket delivery has made it more convenient than ever to access your event tickets electronically.
We hope this guide has been helpful in understanding and addressing issues related to Ticketek barcode display. Enjoy your event hassle-free!