Tixel Review - Are Their Tickets Legit Or Not?
Tired of missing out on your favourite events because tickets sell out in the blink of an eye? Or perhaps worried about falling victim to ticket scams?
If so, Tixel, a prominent resale ticket website in Australia, might just be the solution you've been searching for.
In this detailed review, we'll delve into how Tixel operates, what sets them apart from the competition, their reliability, user reviews, safeguards, fee transparency, and how they compare to other ticket resale platforms.
How Does Tixel Work?
Tixel offers a convenient platform for individuals to resell event tickets, spanning a wide range of events, including gigs, festivals, theatre performances, concerts, parties, exhibitions, sporting events, and conferences.
They support tickets from major issuers such as Ticketmaster, Ticketek, and Eventbrite.
Let's break down how their platform works:
- Sellers can easily list their tickets for resale directly through their Tixel account.
- Sellers simply have to wait for potential customers interested in purchasing their tickets.
- Once a ticket is sold, Tixel takes care of the payment process, allowing sellers to withdraw their funds instantly for a small fee or after the event for free.
What Makes Tixel Different?
Money-Back Guarantee
Tixel offers a comprehensive money-back guarantee, providing buyers with the assurance that their tickets will gain them access to their chosen event.
This guarantee acts as a safety net for buyers, reinforcing Tixel's commitment to their satisfaction.
Price Capping
Tixel automatically limits ticket prices and actively monitors listings for compliance with resale laws.
This proactive approach aims to eradicate scalpers and price gouging, creating a more secure environment for ticket transactions.
Instant Notifications
By signing up for notifications or calling dibs on newly listed tickets, users can ensure they never miss out on tickets to highly sought-after events.
Pre-authorization of the quantity and budget for tickets enables users to secure their tickets as soon as they become available.
Official Partnerships
For select events, Tixel establishes partnerships with the original ticketing company.
This added layer of protection is clearly indicated on the event page, instilling even greater confidence in buyers.
Wide Ticket Range
As mentioned earlier, Tixel allows you to sell any kind of ticket from any major ticket issuer, excluding paper tickets.
This means you can list tickets for gigs, festivals, theatre, concerts, parties, exhibitions, sporting events, conferences, and more.
Is Tixel Reliable?
According to various user testimonials, Tixel seems to have a solid reputation.
Fair Pricing
Tixel is lauded for its commitment to fair pricing, ensuring that event tickets are accessible to a wide audience without breaking the bank.
Legitimate Tickets
Users consistently vouch for the authenticity and legitimacy of tickets purchased through Tixel, guaranteeing that your ticket will get you into your desired event, free from any worries about counterfeits.
Smooth and Safe Transactions
Users appreciate the ease with which they can purchase tickets and trust that their financial transactions are conducted securely.
This peace of mind can make the whole ticket buying process much easier.
User-Friendly
Users find it easy to navigate the platform, from listing their own tickets to browsing and purchasing with convenience.
Tixel's user-centred approach enhances the overall experience, ensuring that users can confidently engage with the platform without any hassles.
Trusted Platform
Tixel has earned its place as a trusted platform where users return with confidence, knowing they are dealing with a reputable service.
This trust extends beyond individual transactions, reflecting the strong relationships Tixel builds with its user base, creating a vibrant and dependable community of event enthusiasts.
User Reviews On External Websites
ProductReview.com.au
On ProductReview.com.au, Tixel maintains an impressive rating of 4.4 stars out of 5, based on over 200 reviews. This rating reflects the satisfaction of a significant number of users.
Trustpilot
Trustpilot further underscores Tixel's reliability, with an excellent rating of 4.7/5 from over 1,500 users, highlighting the platform's strong reputation.
Safeguards and Guarantees
Tixel's safeguards and guarantees are multi-faceted. Their money-back guarantee ensures users receive what they paid for, offering peace of mind.
Automatic price capping shields buyers from scalpers and ensures fair pricing, while event partnerships provide added protection by designating Tixel as an "Official Partner" for select events, indicating a trustworthy source for tickets.
Transparency About Fees
Tixel prides itself on being transparent about its fees for both buyers and sellers.
For sellers, listing a ticket is free. However, a service fee of 5.9% is applied to the selling price, with a minimum seller fee of $3.00.
This fee structure ensures that sellers are charged fairly.
Buyers also incur a service fee of 5.9%, with a minimum buyer fee of $3.75. Additionally, all purchases include a credit card or banking fee of 3%.
These fees are clearly presented during the checkout process, providing complete transparency to buyers.
Tixel's anti-fraud technology ensures that tickets are held until payment is received, which adds an extra layer of security.
These fees support the safe payment facility and contribute to a secure and reliable ticket-buying experience. Users appreciate this transparent and fair pricing model.
Comparing Tixel To Other Ticket Resale Sites
| Feature | Tixel | Other Ticket Resale Sites |
|---|---|---|
| Authenticity of Tickets | Users consistently vouch for the legitimacy of their tickets | Authenticity may be a concern, casting doubt on ticket legitimacy |
| Secure Checkout | User-friendly platform provides secure checkout | May lead to security-related worries |
| Money-back Guarantee | Assures buyers access to their chosen event and reinforces buyer satisfaction | Limited protection and assurance for buyers |
| Fee Transparency | Transparent fee structures ensure fairness and clear fee disclosure | May lack transparency with hidden or unclear fees |
Tixel Alternatives
Looking for alternatives? Take a look at our reviews of each of these:
Conclusion
For individuals looking to buy or sell event tickets in Australia, Tixel stands out as one of the best ticket resale sites in Australia.
Their dedication to customer satisfaction, combined with stringent security measures, ensures that your ticket-buying experience is not only enjoyable but also safe and secure.